By Ryan Skinner (email)
The very idea of crowdsourcing makes many people's eyelids flutter. "Oh, please, once you turn something over to the crowds, the result is a mess," many would say. Attitudes towards inviting strangers to do constructive work are still unstable.
So why would the shipping industry entrust the process of managing information about a critical topic, such as piracy, to crowdsourcing? Maybe it's the only way, and the best way, to get the job done.